Service and Delivery Policy

Service Delivery Method      
All consultations are delivered virtually through:
  • Secure video conferencing (Zoom/Google Meet)
  • Phone calls
  • Encrypted messaging (for follow-up queries)
    No physical products will be shipped at any stage
2. Service Access Timeline
Service Stage
Delivery Method & Timeline
Booking Confirmation
Instant email with payment receipt + calendar invite
Pre-Consultation Materials
Intake forms & health questionnaires sent within 24 hours of 1st installment payment
Root Cause Analysis (RCA)
Session link delivered 48 hours pre-appointment via email/SMS
Personalized Plan
Digital report (PDF) shared within 72 hours post-RCA via secure client portal
Follow-Up Sessions
Links shared 24 hours before scheduled session
3. Technical Requirements
You are responsible for:
  • Stable internet connection
  • Functional camera/microphone
  • Downloading required apps (Zoom, etc.)
    We recommend testing your setup 30 minutes before sessions.
4. Support for Service Access Issues
Contact for assistance:
  • Phone: 7678226251 (9 AM – 5 PM IST, Mon-Fri)
  • Emailinfo@yoursdoctorly.in(response within 4 business hours)